Shipping Policy
This page presents our customer commitments in a clear, practical order.
NeeDoh ships only to addresses within the United States. Free standard shipping applies to every US order.
Processing
Orders are normally processed within 1–2 business days after payment authorization, excluding weekends and US holidays.
Transit and tracking
Standard transit normally takes 4–6 business days after processing. A tracking number is provided after the carrier accepts the shipment.
Address, delays, and tax
Please provide a complete US delivery address. Weather, carrier disruptions, or an address correction may affect delivery timing. Taxes are charged as required by applicable law.
Cancellation
You may cancel before shipment; after shipment, use the Refund Policy.
Merchant contact
NeeDoh
Email: hco936178@gmail.com
Phone: (518) 909-4824
Business address: 149 Saint Bridgets Dr, Rochester, New York, 14605, United States
Return address: 149 Saint Bridgets Dr, Rochester, New York, 14605, United States
Website: 6hkg1d-16.myshopify.com
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)